Our Policies and Standards
We are constantly striving to provide outstanding services
to communities and to maximise our impact as an organisation. As
part of our development of the Groundwork federation quality
assurance system, we have signed up to the UK Investors in
Excellence Programme which is based around the concept of European
Foundation for Quality Management (EFQM) Excellence Model.
To gain an understanding of the Trust,
performing an annual assessment is undertaken known as BETA plus
(Business Excellence through Action). This process helps us to
review and plan our activities more consistently and
The overall performance of the Trust is
measured through a number of mechanisms:
BS8555. This enables the
Trust to demonstrate its commitment to environmental management.
The development of Environmental Management Standards
(EMS) are important to the culture of the organisation and are
reflected in our values and behaviours.
Investors in People.
(IIP) sets out a model for the recognition of
training and development of staff. Groundwork Wakefield has been
meeting the standard for a number of years. People management is
one of the enablers in the EFQM model, consequently in line with
the need to assess baseline information a series of KPIs are
reported to the Board.
Providing a useful mechanism to evaluate feedback
from client groups, the standard is held by the regional office and
relates specifically to Environmental Business Services.
Minimum Youth Standards. A
number of standards have been set at national level which the Trust
subscribes to, setting out how we approach our work and support
individuals who are aged 14-19. It is supported by our Child
Disability. We hold the
Disability Two Ticks which demonstrate that our way of working
recognises people with disabilities.
Matrix. As some of our
services offer guidance and mentor support work we are required to
evaluate and assess our work to meet the national standard Matrix.
This is reviewed every three years.
Hallmarks of an Effective
Charity. This is a Charity Commission standard which
provides a framework for the effective governance of the